Question 1

What is Memorial Moments Online?

Accepted Answer

Memorial Moments Online is a digital service providing beautifully designed memorial programs, cards, and websites to honor and celebrate the lives of loved ones. We offer a seamless, customizable experience to create meaningful tributes with ease.

Question 2

How does the process work?

Accepted Answer

Our process is simple and efficient:

1. Commit – Choose your package and checkout.
2. Connect – Complete the intake form with essential details.
3. Creation – Our team designs your program and memorial materials.
4. Commemorate – Finalize, approve, and receive your completed tribute.

Question 3

What types of memorial templates do you offer?

Accepted Answer

We provide a variety of styles, including traditional, floral, modern, elegant, military-inspired, and even custom designs, allowing you to choose a tribute that best reflects your loved one's personality and legacy.

Question 4

Can I customize my memorial materials?

Accepted Answer

Yes! You can personalize your program with photos, the obituary, an order of service, special messages, and more in all our packages. You can also choose to have a custom design for your loved one for an additional charge*. Our team will work closely with you to ensure it meets your vision.

*Custom design included with the Gold package

Question 5

What if I don’t have all the details ready?

Accepted Answer

We understand that information may still be coming together. Submit what you have, and we’ll make timely updates as additional details become available.

Question 6

What if I need revisions?

Accepted Answer

We provide a draft for your review and will make necessary revisions promptly to ensure you are satisfied with the final tribute.

Question 7

Can I get assistance if I have questions?

Accepted Answer

Absolutely! We’re here to support you every step of the way. Feel free to contact us at info@memorialmomentsonline.com for any questions or assistance.

Question 8

What are the differences between your packages?

Accepted Answer

• Bronze Package – 4 page Memorial Program + Memorial Card + Memorial Website (program only) + 50 Printed QR Cards

• Silver Package – 4 page Memorial Program+ Memorial Card + Memorial Website + 100 Printed QR Cards

• Gold Package – 8 page Custom Memorial Program + Memorial Card/Poster + Memorial Website + Custom On-Screen Memorial QR Graphic + 250 Printed QR Cards

Question 9

What is included in the memorial website?

Accepted Answer

For Silver & Gold packages, the memorial website provides a digital space to share :
- Obituary
- Digital flip page program with download feature 
- Sentiments Of Love Condolence & Reflection Section 
- Photo Collage 
- Memorial Video
- Funeral replay or livestream 
- Family stories and tributes
-  Benevolence Gift Section 
offering a lasting way to honor your loved one.
Here's an example (https://www.memorialmoments.online/maxine)

For Bronze packages, the memorial obituary page provides access to your loved ones digital program only. 
Here's an example (https://www.memorialmoments.online/danielrawlings)

Question 10

I see printing as an additional cost, how much would it cost?

Accepted Answer

Printed programs typically range from $1.50 – $3.00 per booklet depending on quantity and shipping speed. Typically rush shipping is required as well. We will provide an exact quote instantly upon receiving your intake form.

Question 11

How long does it take to receive my memorial materials?

Accepted Answer

Once we receive your intake form, our team will create your draft within 24-28 hours, 72 hours for custom programs.  You’ll have the opportunity to review and request edits before finalization.

Question 12

How will I receive my final materials?

Accepted Answer

Your memorial program and card will be sent via email as a high-quality digital file for easy printing or sharing. For Silver & Gold packages, the memorial website will be published online.